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Case StudyRestaurants & Food

Case Study: Copperwood Catering Co.

Copperwood doubled Q1 event bookings by replacing a 22-field form with a conversational AI quote flow.

January 14, 2026· 3 min read· By Pleasant Oak Solutions

Client: Copperwood Catering Co. — Nashville, TN

Package: Essential · $2,499 setup + $199/mo · Payback ≈ 5 weeks

Highlights

  • Form completion: 4.3% → 24% (+19.7 pts)
  • Q1 events booked: 17 → 34 (+100%)
  • Avg event value: $3,100 → $3,600 (+16%)
  • Reviews/mo: 2 → 11 (+450%)

"The quote form asks the exact questions I used to ask. I just approve and send." — Talia Vance, Owner

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